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We should go away more often

Sometimes when you go away for a week, it means you’re on holiday. The beach, sightseeing, delicious food…

Well, not us. We have the office, computer screens and coffee. Lots of coffee. And we couldn’t be happier.

Why? Because we’re working hard on something new and exciting for you. And we can’t wait for you to be the first to see it.

Curious? Check back on Monday, August 19 for all the details.

Bring your TripAdvisor reviews to your website

In a recent post, we talked about how widgets can help you easily bring TripAdvisor content to your own website. Now let’s look at one of our most popular groups of widgets: the “Display your ratings and reviews” category.

Why are these so popular? “Display your ratings and reviews” widgets show travelers the ratings and reviews you’ve collected on TripAdvisor, giving them the fresh feedback they want to see before they book. They’re also free to download, update automatically with the latest content and offer a wide variety of configurations and sizes that work for all types of websites.

Let’s check out some of the “Display your ratings and reviews” widgets:

  • Review Snippets – Our most popular review widget. It displays your TripAdvisor rating, ranking and snippets from recent reviews.
  • Featured, Rated and Recommended On TripAdvisor – Popular with businesses that want to show off TripAdvisor content in a small space, this widget links travelers to your TripAdvisor property page. The quantity and quality of your reviews will determine if your property receives the “Featured”, “Rated” or “Recommended” version of this widget.

  • Bravo! –  This widget provides an ongoing count of your “Excellent” TripAdvisor ratings.

  • Rave Review – A compact widget that features a scrolling showcase of your most recent “Excellent” review.

Want to learn more about installing “Display your ratings and review” widgets on your website? Visit to download yours today and use these instructions to install it.

TripAdvisor Connect: 210 Internet booking engines now on board

Momentum continues to build for TripAdvisor Connect! 210 Internet booking engines from 48 countries have signed up as partners. As a result, over 135,000 hotels and B&B’s will have access to the Hotel Price Comparison tool when TripAdvisor Connect launches in Q4 2013.

“The enthusiastic response shows that they realize this will be a powerful new way for their clients to generate incremental bookings,” says Jean-Charles Lacoste, TripAdvisor’s Vice President of Direct Connect Solutions. “We anticipate signing up even more Internet booking engines over the next few weeks and we look forward to enabling so many independent accommodation owners to generate new bookings.”

An Internet booking engine can be certified for TripAdvisor Connect at one of three levels:

  • TripAdvisor Connect will allow the hotels and B&B’s using that engine to bid for TripAdvisor meta search traffic via the platform.
  • TripAdvisor Connect Plus will allow customers to bid for traffic and take advantage of automated review collection services.
  • TripAdvisor Connect Premium offers the same benefits of the Plus level with enhanced tracking abilities. Close to 90% of partners that have signed up are at the Premium level.

To see if your Internet booking engine has signed up as a TripAdvisor Connect partner, and to check its level of certification, please visit

Can you guess 2013’s top attractions?

Choosing the world’s best attractions is tough. So we made TripAdvisor travelers pick instead.

Good thing they know their stuff – the 1,263 Travelers’ Choice Attractions winners make a great itinerary. You know, for the next 39-country trip you have planned (may we suggest comfortable shoes?).

Determined by the quality and quantity of traveler reviews, winners in the inaugural year of the Travelers’ Choice Attractions awards include:

  • Top world landmark – Machu Picchu (Peru)
  • Top world park – Stanley Park (Vancouver, British Columbia, Canada)
  • Top world museum – State Hermitage Museum and Winter Palace
    (St. Petersburg, Russia)
  • Top world amusement or water park – Discovery Cove (Orlando,
    Florida, USA)

Want to see which attractions near you won? See the complete list of 2013 Travelers’ Choice Attractions winners

And if you represent a winning attraction, download your Travelers’ Choice widget for free to raise awareness of your award!

Want to free up staff and impress travelers?

Give guests the choice to check-in to your hotel using their smartphone.

We don’t mean virtually checking in on Facebook or Foursquare. We mean actually checking in to your property with just a few taps on their phone.

MarriottMobileCheckInMarriott Hotels launched a mobile check-in program that will reach across 325 properties this summer. Marriott Rewards members with the free Marriott app can check in after 4pm the day before they arrive.

After that, users receive an automatic notification when their room is ready. And because credit card information is stored within the user’s Marriott Rewards profile, users can go straight to a mobile check-in desk to pick up their pre-programmed key card.

Here are some reasons we think Marriott’s mobile check-in is a smart move:

  • Simplifies check-in – users only need to pick up a pre-programmed key card
  • Reduces wait times for other guests who prefer manual check-ins
  • Encourages more loyalty program signups and app downloads

This new innovation is possible because Marriott listened to what their frequent guests want. What do your guests want? Does mobile check-in make sense for your brand?

5 Exclusive Interviews You Can’t Miss!

Renowned data-mining author. Rocket scientist and mobile developer. Award-winning designer. Social product guru. SEO expert.

What do they all have in common? They’re all native speakers of digital, and they want to share their expertise with you.

Get game-changing tech insights in 5 minutes or less in our “Ask the Experts” video series, launching next week. Here’s a sneak peek:

GM has responded to 696 traveler reviews

Adam Taloni, the General Manager of Peppers Broadbeach in Queensland, writes a management response for every single review that is published on TripAdvisor.  And guests tell him that his engagement with travelers is a significant part of their decision to book at Peppers Broadbeach.  Click here to hear more from Taloni on how the real-time nature of TripAdvisor has been a big factor in his property’s success.


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