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TripAdvisor’s 2012 Certificate of Excellence Awards honor top businesses around the world

We are excited to announce the 2012 Certificate of Excellence Awards, given to highly rated hotels, restaurants and attractions around the world.

“From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travelers a great customer experience,” says Christine Petersen, president of TripAdvisor for Business.

How are the winners determined?

The winners are determined by those who matter the most – your guests. The key to winning the award is consistently excellent service: properties had to maintain an overall ranking on TripAdvisor of four out of five. The volume of reviews in the past 12 months was also a determining factor.

Is this award different than the Travelers’ Choice Awards?

Yes. The Certificate of Excellence Award is an extension of Travelers’ Choice. While Travelers’ Choice recognizes the top 25 properties or destinations in different categories and geographical locations, the Certificate of Excellence award focuses on hotels, restaurants and attractions that provide exceptional customer service and consistently receive positive reviews from their guests.

How can I find out if I won a Certificate of Excellence?

In addition to receiving the certificate in the mail, winners will receive an e-mail notifying them that they have won the award. A 2012 Certificate of Excellence widget will also appear in the Management Center under the “Online Marketing tools” section.

Congrats to all of the winners! Check back here tomorrow for tips on how to promote your Certificate of Excellence Award! 

3 Comments Post a comment
  1. good initiative – we ( had a significant increase in the number of foreign visitors in 2011, no doubt due to our Tripadvisor listing and the reviews we already got.

    May 22, 2012
  2. Note that the Certificates are to be found under “Display your rating and reviews” within the online tools marketing section. The above news release does not indicate this, leading me to believe we had not got one even though I thought we’d achieved the criteria. Having looked that little bit further, I see that we have! Happy!!!

    May 23, 2012
    • Thank you for the comment and the clarification. Yes, the Certificate of Excellence widget can be found in the ‘Display your rating and reviews’ under the Online Marketing Tools.

      Congratulations on your award!

      May 23, 2012

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