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Dorsett Hospitality International Puts Guest Feedback First

According to Dorsett Hospitality International, fostering active communication between a hotel and its guests is as important, if not more so, than ranking highly on TripAdvisor.  By focusing on management responses, Dorsett has lived by this mantra and shown its guests how much the hotel group values feedback.  Watch the video below to hear how Dorsett’s success is not only a reflection of the service it offers, but also a reflection of how hard the property works to manage its online reputation on TripAdvisor.

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