Travelers’ Choice Hotel Award Profile: Casa Sirena
Casa Sirena, a 6-room B&B on Mexico’s Isla Mujeres, has been named to the 2013 Travelers’ Choice Hotel Lists for Top 25 B&B’s in the World (#17) and Top 25 B&B’s in Mexico (#1). Owner Steve Broin recently wrote a Management Response that demonstrates his commitment to guest satisfaction: “It is one of my greatest pleasures when hotel guests become good friends who visit again and again…”
Based on this comment, it’s not surprising to see that over 98% of travelers have rated their Casa Sirena experience as “Excellent,” helping the property win a Traveler’s Choice Award for the second year in a row.
Casa Sirena has excelled at promoting its new Travelers’ Choice award. On Facebook, they are featuring a picture of their Travelers’ Choice standing: www.facebook.com/casasirena. Past guests are able to “Like” the photo and add encouraging comments. Casa Sirena is also using TripAdvisor’s Facebook app to showcase its reviews and accolades to people who visit the business’ profile.
The B&B has shared the good news on its website, too. The Travelers’ Choice award is displayed on the main banner and a widget has been added to the site footer. Casa Sirena markets its amazing reviews by including a TripAdvisor review widget on its home page as well.
Congratulations to Casa Sirena on its 2013 Travelers’ Choice selection! To view the complete list of winners, visit www.tripadvisor.com/travelerschoice.