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UK restaurant: “Every TripAdvisor customer is a Michelin inspector”

When Whit’s restaurant in Kensington opened nearly nine years ago, owners Eva and Steve Barkasz had to literally take to their small side street to attract customers.  Now, thanks largely to the internet, Whit’s has a worldwide audience and steady business.  Hear Eva and Steve explain how they thrive on the real-time nature of online customer feedback, recognizing that “you’re only as good as your last meal:”

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