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Australian B&B finds TripAdvisor “Levels the playing field”

Kerrin Cridland and her husband own a bed and breakfast in Stanthorpe that has thrived on TripAdvisor, with 114 out of 119 five-star reviews and multiple Travelers’ Choice awards.  The couple works hard to make the most of the site, believing that it gives small properties like theirs visibility, credibility, and a chance to compete against the big hotels.  Hear Kerrin explain how Diamondvale B&B Cottages has built their success with guests and online:

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