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GM has responded to 696 traveler reviews

Adam Taloni, the General Manager of Peppers Broadbeach in Queensland, writes a management response for every single review that is published on TripAdvisor.  And guests tell him that his engagement with travelers is a significant part of their decision to book at Peppers Broadbeach.  Click here to hear more from Taloni on how the real-time nature of TripAdvisor has been a big factor in his property’s success.


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