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Encouraging reviews

There are several ways to encourage guests to leave reviews without breaking our guidelines of not offering incentives, or putting undue pressure on your customers.

Print out the free fliers from your Management Center to give to guests as they are leaving.

You can also include a link to your review form on Tripadvisor in any follow up emails you send them. But don’t encourage guests to leave reviews while still at your property.

If you have a computer for guest use, put up a sign asking them not to submit their review whilst still on the premises. Otherwise, our content integrity team may flag the review as suspicious since it originated from your property.

You may want to suggest guests write their review while it is still fresh in their mind and email it to themselves. That way, once they get home, they just have to cut and paste it into the review form on TripAdvisor.

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