Skip to content

Removing reviews from a previous ownership

It is possible to have reviews that date from a previous brand or ownership removed using the ‘Ownership change’ option on the Owners’ Support form. You will need to provide official documentation to prove an ownership change and for a brand change you will need to provide details along with the url of the new brand website.

Click on image to enlarge

 

You cannot remove reviews from before you undertook a renovation. Instead, we recommend that you post new pictures showing the renovated areas and reply to the earlier reviews explaining that the property has now been updated, giving the date the renovations were completed and flagging the photos so potential guests can see for themselves that improvements have been made.

No comments yet

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: