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Success Stories

See what proprietors have to say about what TripAdvisor has meant to their business.

Royal Heritage Jaipur Hotel | Pearl Palace Hotel | base2stay Hotel | Diamond Vale B&B | Leela Palace Hotel | Six Brunton Place | Camera Obscura and World of Illusions | Dorsett Hospitality International | Hansar Bangkok | Devasom Hua Hin Resort | Langham Place Hotel | Jaidee Resort | Hotel ICON | Lenox Hotel | Hotel Commonwealth | St. Ermin’s | New Orleans hoteliers | The Power of Traveler Reviews | Bringing Traveler Reviews to your website | Using TripAdvisor Reviews | Hoteliers on the Growing Impact of Social Media | Travelers Trust TripAdvisor

Royal Heritage Jaipur Hotel: 

Pearl Palace Hotel: 

base2stay Hotel: 

Diamond Vale B&B: 

Leela Palace Hotel: 

Six Brunton Place’s Success Story:

Camera Obscura and World of Illusions’s Success Story:

Dorsett Hospitality International’s Success Story:

Hansar Bangkok’s Success Story:

Devasom Hua Hin Resort’s Success Story:

Langham Place Hotel’s Success Story:

Jaidee Resort’s Success Story:

Hotel ICON’s Success Story: 

The Lenox Hotel’s Success Story:

Hotel Commonwealth’s Success Story:

The St. Ermin’s Hotel Story: 

New Orleans hoteliers on using TripAdvisor to build their business:

The Power of Traveler Reviews: 

Bringing Traveler Reviews to your website: 

Using TripAdvisor Reviews: 

Hoteliers on the Growing Impact of Social Media: 

Travelers Trust TripAdvisor: 

St Mary's Hall
“TripAdvisor has been the single best marketing tool for us to date. We’ve found that more people are finding us through TripAdvisor than any other way.  We’re very pleased with that.”
-Joan Mossop, Owner, St. Mary Hall Bed and Breakfast

Rowton Hall Hotel“TripAdvisor is the best known website for consumer hotel reviews worldwide. We know that many of our prospective guests are on the site and it makes sense for us to be part of the conversation.  Our hotels generally receive very positive feedback on TripAdvisor.  We have encouraged our hotels to write management responses to customer reviews on TripAdvisor, which builds loyalty, and most of them now do.  As a hotel marketing consortium for quality independent hotels, TripAdvisor is a vital marketing channel for us and it undoubtedly drives significant traffic to our properties.” 
-Len Louis, Chief Executive, Classic British Hotels

“CitizenM loves TripAdvisor and uses it as its internal benchmarking tool and rewards staff based on its members feedback. This platform forces hotels to perform on a global stage with curtains always open, you have to stay focused on delivering constantly, which sets the best apart from the rest.”
-Lennert de Jong, Distribution Director, Citizen M

“TripAdvisor has been an integral part of our business for many years, not only providing exposure to millions of potential guests but allowing us to monitor and react to customer feedback and so drive our absolute commitment to attentive personalised service and high levels of comfort.”
– Jonathan Raggett, Managing Director, Red Carnation Hotels

3 Comments Post a comment
  1. Hello from Jamaica.

    Trip Advisor has been very help ful to my business in Jamaica as Big Ship Tours and transportation. Taxi.

    Has been seeing all over the world and attract many people to Jamaica. I have been providing transportation servives from Montego Bay Airport to Negril and Ocho Rios.

    Thanks to tripadvisor.
    Dudley Warren/ Owner Manager B.S.T.

    January 29, 2012
  2. Its fine for Hotels in big towns but punters find it very hard to find my Campsite ( Stonehenge Campsite ) in a village 10 miles out of town
    I think Trip Adviser need to improve there search engine

    February 15, 2012
  3. Very good and helpful

    March 8, 2013

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